Sorry but you have to save and reboot again. I have uninstalled the driver, deleted the drive, reinstalled both and even changed the registry and it still does not work. You should receive an email shortly with your link to download the requested driver and release notes. I tried several expensive different DVDs and it is a software conflict for sure. Normally it solved the problem for me for some time, others I have to format and reinstall. Thanks for the Info, it could be cause I use itunes for my ipod and the problems started then.

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All in all, it was rather simple, except, I couldn’t have done without HP tech support. During the early days of the dot com boom, our online PC maintenance tools were skyrocketing. Hi Monica, are you using Nero? We apologize for any inconvenience. I have the same problem. As times changed and PC Pitstop grew, we transitioned to a software subscription model to not only provide better and more secure diagnostic and maintenance tests, but turn our focus towards computer security with PC Matic.

I even changed the DVD unit and the problem started again and it does come and go after uninstalling and doing the the following: I just wanted to say that the regedit process worked for me as well!

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The Regedit process is simple. The only driver I found is the attached. The firmware doesn’t work it is a conflict between windows and the driver or DVD. Anyone have any more suggestions??

My DIVD/CD ROM drive (HL-DT-ST DVDRAM GSAN ATA) is not – HP Support Community –

Once the program is loaded, look at the attachment I have provided. If you have “LowerFilter” do the same, delete it. PC Pitstop has developed numerous free scans that diagnose atta all PC stability, performance and security issues. Hewlett Packard Enterprise International. The problem is a conflict with ITunes registry changes used by ITunes to burn cds.

I live in Spain so I had to tranlate it!

HL-DT-ST DVDRAM GSA-4084N Firmware KQ09 download

The new driver Rich attached couldn’t see the drive. My DVD showed up in Safe mode but had trouble in ho-dt-st regular boot up.

New drivers can unlock additional features for a device that may not have been available before. So i came across this blog and hl-dt-xt your regedit advice. The driver was already missing, or corrupt.

Drivers for HL-DT-ST DVDRAM GSAN ATA Device

Contact Email us Tell us what you think. Cannot install from CD. I have uninstalled the driver, deleted the drive, reinstalled both and even changed the registry and it still does not work. Tips from the PitCrew If a hardware device isn’t functioning properly, or if a program or game that you’re installing states that it requires newer drivers, a driver update will be in order.

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I tried to uninstall the device, but the problem persisted. Check SPAM folder if you do not receive an email.

All forum topics Previous Topic Next Topic. Also, with many wireless adapters it is important to stay current as updates dvdra contain security fixes. There were 20 occurrences in the System Event Log of a message: Actually, to resolve this issue, I wound up calling HP tech support, instead of downloading the driver.

Driver Matic finally has made it simple and easy to keep your drivers up to date. Go to System Admin tools and select the recording unit and uninstall it.